Terms and Conditions

Please limit guests to one, NO children, or unsilenced mobile devices are allowed in the studio.

Unfortunately, we can not allow emotional support animals.

Please be respectful and understand that the artist must focus on your procedure, and there are health and safety issues for yourself and other clients we are also responsible for, regardless of how well-behaved your company, children, or animals may be. 

Brows by Jill has the right to refuse service to anyone for any reason. Please, understand that this also includes visible sickness/ cold sores. We encourage you to reschedule your appointment promptly, as per our policy. 

To book an appointment, we require a deposit. Your deposit fee will be charged at booking it is NOT included in service cost. All deposits are NON-REFUNDABLE- NO EXCEPTIONS.

Deposits are only transferable to another date if you are in compliance with our cancellation policy requiring no less than 48 hour notice of need to reschedule. NO EXCEPTIONS.

Any rescheduling after the 48-hour grace period will require an additional deposit. NO EXCEPTIONS.

Will be charged 100% (including the non-refundable deposit) of the scheduled service price and will not be allowed to reschedule. NO EXCEPTIONS. 

Please arrive at your appointment on time. If you are more than 15 minutes late, Brows by Jill reserves the right to cancel your appointment; you will need to reschedule and forfeit your deposit. You will need to rebook your appointment with an additional deposit.- NO EXCEPTIONS.  

Brows by Jill has limited appointment availability each month.  These appointment reservations are in high demand.  Please respect my time as I respect yours. You are sent an appointment confirmation and reminders to both the email and the phone number you provided at the time of booking to ensure you are aware of the appointment you booked and its date and time.

If you have utilized our financing options, (Afterpay) you have entered into a loan contract with a third-party lender/financial institution. This is NON-REFUNDABLE & ALL SALES ARE FINAL. 

All Follow-Up Sessions are subject to the same rescheduling and cancelation policies- NO EXCEPTIONS.

If you had your permanent makeup done by another artist and are interested in working with Brows by Jill, you must get approval by sending us photos of the existing work or book an in person consultation. (573-300-4294) If you book your appointment without our approval, we have the right to refuse service on the day of your appointment, and your deposit will be forfeited. If you have been approved for a cover-up service, please understand that you will be booking a first-time appointment with Jill and will be charged an additional fee for correction work. Brows by Jill’s retouch pricing is for Brows by Jill’s existing clients only. 

We provide the same high-quality and experienced service for every client, but the healed results can vary with every client due to things beyond our control, such as; your age, skin type, immune system, lifestyle, medications, skincare, and adherence to our before and aftercare instructions. Therefore, healed results vary from client to client; follow-up sessions are highly recommended so we can work with you and your body to get you the best results possible. 

Appointment times are scheduled in blocks. More or less time may be necessary than the blocked appointment due to things beyond our control, such as skin texture. Please schedule and plan your day accordingly, as we can not stop treatment while it is being conducted.